Community Product Requirements Chart: Using Communities to Understand Customer Usage
The Community Product Requirements Chart is a tool that provides customer insights and creates opportunities for innovation.
Crowdsourcing
Social Community Matrix: Getting the Most Out of Social Communities
Many of our clients are using virtual communities to communicate and collaborate with outside partners. Managed communities enable you to share ideas and present the best proposals to the leadership team. Here’s a tool that helps select the best type of community for your needs.