TCGen principal and Innovate Products Faster co-author Jeanne Bradford explores how visual tools help product teams make better decisions, communicate more clearly, and bring products to market faster.
Many leaders view Net Promoter Score as the standard for measuring customer satisfaction, but by itself NPS is useless for deciding what ought to change to drive improvement. Read this paper to learn how to develop habits that drive improvement in customer outcomes.
A good capacity model is your secret weapon for improving your ability to deliver value rapidly. This paper describes how capacity models work and steps to develop your own.
Companies are measuring the wrong things and ending up with the wrong results. Many times we get stuck on measuring what’s easy instead of what’s useful. Predictive metrics are a solution.
Measuring schedules is not new. Using this graphical tool, that allows you to quickly monitor performance to the initial plan and check key drivers that can take you off course, is a new technique for many organizations.
Agile is not just for software anymore. Many companies that develop tangible products – be they hardware or mixed software/hardware systems – are applying techniques, like the sprint scoreboard borrowed from Agile. By combining Agile with traditional processes, they are accelerating programs and delivering winning products.
The Predictive Metrics Tree is a tool that ensures that what you’re measuring helps you achieve your program goals. Learn to create Predictive Metrics Tree.
Agile estimation techniques are crucial for effective project management. Master these five methods to streamline your team’s workflow and achieve project success.
Companies are producing the wrong results, because they’re measuring the wrong things. If you want to ensure long–term success use short-term predictive metrics to quickly inform you that you’re on the right path.
Product development KPIs, or key performance indicators, are specific product management metrics that track and monitor business goals and give vital insights into the product development process.
Move away from traditional performance management and achieve true agility by implementing an agile approach to performance management for your business.
These Product Development Metrics Tools are based on real life examples, and have been tested in the field with clients on multiple engagements. We often are stuck when first getting started working on a complex issue, because we don’t know how to take the first step.
The Staffing Ratio Matrix contains a summary of all the projects in a given function, charted against the key functions found on a cross-functional team.
The best way to estimate the probability of success is a combination of internal factors and an understanding of the competitive structure of the market environment. Triangulation provides the most reliable guidance with the least effort.
Four times Apple tried and failed to adopt a consistent product development process. We established a target metric with the aim of seeding the changes within the organization so that they took root.
In agile development, the team goes through the whole build/integrate/test cycle with the goal of solving the greatest number of user stories or requirements per build. Tracking the number of user stories completed per build combines many best practices into one easy-to-use system.
The Staffing Ratio Matrix identifies overloaded individual contributors and functional bottlenecks. It indicates the relative number of projects per function, enabling better resource allocation, fast...
The Schedule Prediction Accuracy Chart provides an early warning when a project fails to hit the schedule. This tool allows project teams to anticipate problems before they occur, and to intervene bef...
The Deliverable Hit Rate Chart monitors the progress of completed tasks against a target over time. It is a graph that indicates whether programs are staying on schedule by tracking the rate of task c...