Product Development Process

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The most effective, lean product development processes are based on empowerment and trust.

Management’s goals are best served when team leaders have responsibility and accountability for the new product development process. Senior management must let go of the tendency to micro-manage and empower teams to be successful. Senior management’s roles are to resource the team and to prioritize projects assigned to them.

Our approach encourages the right kind of senior management oversight that keeps empowered teams on task throughout the product design and development process. New product development processes graduate to lean product development when senior managers learn to get out of the way and build high performance teams that have the authority to innovate, problem-solve, and focus on product designs that delight customers.

Blog posts


Articles & Presentations

How To Create a Strategic Planning Process for Innovation (Innovation Excellence)
An effective strategic planning process for the front end of innovation has two facets: 1) a relatively lightweight process that manages the daily decisions that impact product concepts as they make their way toward the pipeline and 2) an annual product strategy and planning process for innovation.

Product Development Process Lessons from BOSE’s Innovations (Innovation Excellence)
BOSE’s Noise-Cancelling Headphones and the BOSE® Wave® Music System were blockbuster products. Here are seven product development process lessons learned from the experience of creating products enjoyed by millions of customers.

Best Practices & Workshop for Program and Change Management (Slideshare)
Presentation designed to strengthen core skills required to work effectively in leading and participating in cross functional process improvement initiatives.

Program Management 2.0: Risk Management (Slideshare)
Essential tools and techniques for learning from the past, and anticipating and mitigating project risks. Includes formal tools for effective risk management.

Program Management 2.0: Schedule Prediction Accuracy (Slideshare)
Avoidable delays in delivering products to market are fatal to companies. Hoping that teams recover through their own heroic efforts only creates more chaos. The Schedule Prediction Accuracy Chart provides the best and earliest indication that a project is in jeopardy and gives the team the best chance of avoiding disasters.

Boundary Conditions Process (YouTube)
A primer on establishing a boundary conditions and out-of-bounds process that empowers teams, and allows them to create with minimal interference from senior management.


Innovate Products Faster

Graphical Tools for Accelerating Product Development

The prevailing view of innovation is wrong. The traditional view of product development is that there is a fundamental dilemma between innovation and time to market. You can have one or the other, but not both. However, this is not a physical law like Newton's law or the second law of thermodynamics, but rather a short-sighted view of management that likes to use the excuse "one or the other, but NOT BOTH". 

John Carter and Jeanne Bradford wrote this book to demonstrate that companies can have both innovation and speed. It requires mastery of tools and methodologies that will support managers in making better decisions faster. We're not talking about heavy processes or systems that require large IT installations. We're talking about tools that can be quickly understood and implemented. They are tactically straightforward, but strategically powerful. They are battle tested in over 50 of our client engagements, with measurable successful outcomes. And, they can be applied across different industries and a wide range of organizations, from start-ups to Fortune 100 companies. 

To address the need to get useful information in a condensed, straightforward manner, we've designed the book into "bite-sized" chapters. You don't need to read the entire book to realize its value. It's organized so the reader can quickly identify the tools they need to solve their biggest problems first. Using a novel graphical format, Innovate Products Faster provides a fresh perspective on how managers can deliver more innovative programs. In this world where we are overwhelmed by a high volume of information, have very limited time, and hold expectations of getting answers instantly, we are adverse to wading through hundreds of pages of text to mine out the few nuggets of needed information. 

This book concisely portrays the forty best practices that can be applied to predicting and then managing a project to successful conclusion. It is written and organized as a reference guide for readers to quickly identify specific areas of interest and includes completed examples of each practice as a head start. We have tried and tested each of these tools with managers from small startups to Fortune 500 companies (over 50 clients) and have applied our line management experience in the capacity of CTO, VP of Development, and Program Management (working for iconic brands such as Apple and Bose). 

Each best practice uses elegant graphics to illustrate the application of simple tools such as iPad Apps and Microsoft Excel. These downloadable apps are easy-to-customize, pre-filled templates, which are available with the purchase of the book. The existing competition in project management or product development (typically long, obsolete, and mainly text) lacks many of these key differentiators.

  • Easy-to-navigate, short, and focused chapters
  • Rich graphical tools for solving problems
  • Downloadable software templates/apps
  • Modern methodologies (Web 2.0, offshoring, Agile, etc.)

View All Tools from Book →